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We currently offer $10 flat rate shipping for most of the United States via UPS or USPS Priority Shipping. For Alaska and Hawaii, the flat rate is $25. For Canada, the shipping fee is $35. The international shipping fee is either $45 or $60 depending on location (determined at checkout).
International: JNCO is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Once your order has shipped, you will receive a confirmation email containing the tracking number of your shipment. You can also track your shipment via the UPS or USPS website.
After placing your order, please allow up to 2 business days for your order to ship from our warehouse. UPS and USPS Priority Shipping times may vary, but please allow 3-5 business days after shipment for your order to arrive.
We currently accept Visa, Mastercard, American Express, Discover, JCB, Diners Club, Amazon Pay, ApplePay and Paypal.
Customers may return items within 21 days from when your order ships. Please ensure that your returned items are not worn, washed, or damaged and have the original tags on them. We accept returns for store credit or exchange only.
In order to exchange your item or receive store credit to purchase a new item, please visit jnco.loopreturns.com and follow the prompts to receive your mailing label. Once your original item(s) have been received and processed by our warehouse, your exchange or store credit will be processed automatically.
Please contact firstname.lastname@example.org in order to make any updates to your order. Note that we may not be able to cancel or update your order after it is placed, as we aim to ship all orders within 2 business days after it is placed.
We are located in Downtown Los Angeles, the premium denim capital of the world.