Customers may return items within 21 days from when your order is received. Please ensure that your returned items are not worn, washed, or damaged and have the original tags on them. We accept returns for store credit or exchange only.

In order to exchange your item or receive store credit to purchase a new item, please visit jnco.loopreturns.com and follow the prompts to receive your mailing label.  Once your original item(s) have been received and processed by our warehouse, your exchange or store credit will be processed automatically.